National Roadside Assistance

Information contained within this website also constitutes part of the Terms and Conditions of Motoring 24-7.

Membership will commence upon receipt of full payment of membership fee.

Membership covers nominated vehicle only, which must be in a roadworthy condition and registered at the commence of membership.

Pre-existing faults will not be covered.

Driver must have membership card on them at the vehicle to obtain free service.

Free service may only be obtained by calling the phone number on the membership card. Costs incurred for services arranged in any other manner will be the responsibility of the driver.

The driver must be present with the nominated vehicle at the arrival of the M24-7service provider. Service will not be provided for unattended vehicles and any subsequent service will be at the driver's expense.

In the event of a flat tyre, the spare wheel and tyre must be in a serviceable, roadworthy condition and compatible with the other wheels and tyres on the vehicle. Should the spare not be acceptable, the vehicle will be transported to a suitable service centre or nominated home address. Any excess cost due to this will be the responsibility of the driver at the time of callout.

In the event of an out of fuel situation 5 L of suitable fuel will be provided at the drivers cost or the vehicle will be transported to the nearest fuel supply or nominated home address.

M24-7 will arrange transport of trailer or caravan being towed at time of breakdown. This may incur an extra cost to the driver, which will be stated at the time.

A trailer or caravan being towed by the registered vehicle will be covered for RSA. If both the registered vehicle & the trailer or caravan require service at the same time, service may incur an extra cost to the driver, which will be stated at the time. Transport of any livestock /cargo will be the responsibility of the driver.

GENERAL EXCLUSIONS

• Vehicles over 20 years old at time of registration or renewal.
• Free service limited to one callout per breakdown.
• Trucks, heavy equipment and vehicles over 3.5 tonnes gross.
• Vehicles that require specialist equipment and/or are not within easy reach of a public thoroughfare.
• Vehicles used for hire or reward.
• Vehicles located off public roads. (Other than private residence)
• Vehicles damaged as a result of a collision or impact with any object.
• Vehicles damaged by vandalism or theft.
• Vehicles damaged as a result of fire.

EXTRAS COVER
Reimbursement claims covered by the Extras cover will only be paid if the major mechanical failure resulting in a callout by M24-7, occured whilst travelling over 100km from registered residence and the nominated vehicle was immobilised for longer than 48 hours. All claims must be submitted within 21 days of occurrence, together with copies of supporting documentation and receipts to : Claims Manager, PO Box 10123, Adelaide B.C. 5000. Liability of Extras cover not to exceed $500 per 12 month membership period. One option only may be claimed per breakdown.

M24-7 reserves the right to cancel membership at any time if these terms and conditions are not observed by the member or driver of the nominated vehicle.

Smartmotoringassociation Pty Ltd.
PO BOX 10123
ADELAIDE 5000
SOUTH AUSTRALIA

Phone: 1300 303 917
Fax: 08 8377 7147
E-mail: admin@smartmotoring.com.au